I’m an E-commerce VA with over 5 years of remote experience in customer service and quality assurance. I’ve worked in a DTC e-commerce environment, handling customer concerns, reviewing support interactions, maintaining quality standards, and managing day-to-day tasks with accuracy and attention to detail. I’m comfortable with tools like Shopify, Kustomer, Google Workspace, Slack, Trello, Canva, and AI tools. I’m now bringing my experience into the VA space, where I help business owners stay organized and keep their day-to-day operations running smoothly.